Here at Starlight, we love to share updates with you via email on how your support has helped and the smiles you’ve created. To ensure you receive these updates to your inbox, it’s important to add Starlight to your “safe sender” or “whitelist” list.  

Here’s how… 

Step 1: Open Your Email Client 

The first step is to open your email client or webmail service. This could be Gmail, Outlook, Yahoo Mail, Apple Mail, or any other email platform you use. Make sure you are logged in to your email account. 

 

Step 2: Access Your Inbox 

Navigate to your inbox. This is where you'll find all your incoming emails. 

 

Step 3: Locate the Email from the Safe Sender 

Now, find an email from the Starlight. It's important to make sure that this email is not in your spam folder or any other folder aside from your inbox. 

 

Step 4: Open the Email 

Click on the email to open it. This will allow you to view the email's content and access options related to the sender. 

 

Step 5: Add Starlight to Safe Sender List 

The process of adding Starlight to your safe sender list may vary slightly depending on your email client. Here are some common email platforms and how to add a safe sender: 

 

Gmail: 

Click the three dots (More options) next to the sender's name. 

Select "Add [Sender] to Contacts list.” 

 

Outlook: 

Click the sender's email address. 

In the pop-up card, click "Add to Contacts." 

 

Yahoo Mail: 

Hover over the sender's email address. 

Click "Add to contacts." 

 

Apple Mail: 

Right-click the sender's email address. 

Choose "Add to Contacts" from the menu. 

 

Step 6: Verify the Addition 

After adding Starlight to your contacts or safe sender list, you should see a confirmation message or indication that Starlight has been added successfully. In most cases, this will be a notification that the Starlight has been added to your contacts or safe sender list. 

 

Step 7: Check Your Safe Sender or Whitelist Settings 

It's a good idea to double-check your email client's safe sender or whitelist settings to ensure that Starlight has been added correctly. This will help you confirm that emails from Starlight will now go directly to your inbox. 

 

Adding Starlight as a safe sender to your inbox is a simple but essential step to ensure that our emails don't get lost or marked as spam. Following the steps outlined above ensures you’ll never miss an update from us. We can’t wait to share more heart-warming stories of positivity with you! 

If you have any questions or require further assistance, please get in touch.